Course Outline
SYNOPSIS
Artificial intelligence (AI) warrants the close attention of organisations of all types and sizes because it presents opportunities when applied well. Organisations that successfully exploit AI can disrupt the market, drive growth and manage their commercial risk. Yet, AI technologies also present variety of risks and challenge that need to be managed carefully.
Many organisations, however, have struggled to move from experimentation around select use cases to scaling AI technologies across the organization. Reasons include the lack of a clear strategy for AI, an inflexible and investment-starved technology core, fragmented data assets, and outmoded operating models that hamper collaboration between business and technology teams.
For the foreseeable future, therefore, the most promising uses of AI will not involve computers replacing people, but rather, people and computers working together—as “superminds”—to do both cognitive and physical tasks that could not be done before.
LEARNING APPROACH
The most effective learning experiences occur in small groups who are engaged in problem solving, creative tasks, or complex decision making. In an online work environment, when people lack conversational cues, it’s hard for teams to build rapport and be successful.
CAAI Learning platform changes the way team members interact in real-time, while video calls are happening. It uses AI to analyze online conversation dynamics and provide rapid personalized feedback to each participant. Simple on-screen cues guide participants to more effective team interactions.
LEARNING FOCUS
The programme is designed to give those who are involved in managerial and decision-making support roles with a thorough understanding of AI to improve their productivity levels with enhanced cognitive power.
Participants will understand how AI technologies are being adopted by organisations worldwide. They will be guided on how to build their own basic, functional prototypes to find out ways to improve their customer experience, risk management and/or customer acquisition activities.
