“Digital technologies such as data analytics and artificial intelligence (AI) will continue to be the backbone of business recovery. According to the Gartner CIO Agenda, information technology (IT) leaders expect an average increase of 2% in the IT budget for 2021, while boards of directors plan to increase IT and technology expenditure by an average of 6.9% across the enterprise.”
The following will have a much bigger say in the 2021 technology trends:
1. Work from home: Covid-19 has brought in a new normal, where work from home or remote working is now the new work paradigm. It has challenged traditional definitions of ‘office day’ and working norms, thus fast-tracking us to a digitized, agile and more flexible workspace
2. Cloud: Cloud computing has become a critical aspect for businesses. Cloud migration of legacy applications will be a big service business for all system integrators (SI). Therefore, as we move ahead to create sustainable and agile enterprises, distributed cloud and hybrid cloud-based services are certainly the way ahead.
3. Artificial intelligence/machine learning and data analytics: Data Science and AI usage will proliferate, as businesses will need to remake their products in tandem with the changing customer needs in a post-Covid world.
4. Internet of things (IoT) and sensors: All industries need to reinvent their businesses to adjust to the new normal of social distancing and working from home. One way they can do this is through IoT applications for smart office initiatives such as smart lighting, energy and environmental monitoring, as well as sensor-enabled space utilization and activity monitoring.
5. Digital security: The pandemic has accelerated the use of digital, ecommerce technologies multi-fold, on the other hand, threats of cyberattacks are also increasing. Lately, many small and large-scale attacks have reported such threats. To counteract them, digital security is the need of the hour.
6. 5G and related technologies: When the world is rapidly digitizing, the need for robust network connectivity is paramount for many of these accelerated digital plans to work. 5G is important because it has the potential to support millions of devices at ultra-fast speeds. Access to 5G technology promises to improve mission-critical services that affect safety and security of services today.
7. PaaS products: The need for quick implementation and capital expenditure reduction will drive enterprises to choose platform-as-a-service (PaaS). Businesses are utilising PaaS to outsource hosting, database construction, cloud security capabilities and data storage.